This Privacy Policy explains what information we collect, how we use it, when we disclose it, how long we keep it, what rights may be available, and how to contact us about privacy-related matters.
WattUp APAC Pte. Ltd. respects your privacy and is committed to handling personal information in a responsible, transparent, and commercially practical way across its Southeast Asia website operations.
This Privacy Policy explains how WattUp APAC collects, uses, discloses, stores, and otherwise handles personal information submitted through the website, contact forms, newsletter signup, careers flow, and related communications.
It is written for site visitors, fleet operators, drivers, city and utility stakeholders, media contacts, candidates, partners, and other people who interact with WattUp APAC through this website.
Privacy-related questions, access or correction requests, and complaints can be directed to support@wattupapac.com or submitted through the Work With Us page for routing by the WattUp APAC team.
The website uses essential technologies and, where permitted by your settings, analytics tools including Google Analytics 4 and Microsoft Clarity. Analytics preferences can be managed through the cookie settings control on the site.
WattUp APAC Pte. Ltd. ("WattUp APAC", "we", "us", or "our") is a regional fleet electrification business operating across Southeast Asia.
For the purposes of this website and the personal information collected through it, the responsible entity is WattUp APAC Pte. Ltd., Singapore. Questions about this Privacy Policy or privacy-related requests may be sent to support@wattupapac.com.
This Privacy Policy applies to personal information collected through www.wattupapac.com and associated pages, including when you browse the site, contact us, submit an enquiry, subscribe to updates, apply for a role, request media information, or otherwise communicate with us through this website.
This policy does not necessarily apply to third-party websites, services, or platforms that may be linked from this website or operated separately from WattUp APAC.
Depending on how you interact with the website, we may collect personal information that you provide directly to us, including your name, email address, contact details, company or organisation name, role or title, city, country, messages, enquiry details, and any other information you choose to submit through our contact forms or communications.
If you submit a career enquiry or application, we may also collect role interest, location, cover letter content, and uploaded resume or CV materials. If you subscribe to updates, we may collect your email address and subscription preferences. If you submit a media enquiry, we may collect your organisation details and request context.
We may also collect technical and usage information automatically, such as browser type, device information, approximate location derived from IP address, pages viewed, referral data, session activity, cookie preferences, and analytics events associated with use of the website.
We collect personal information directly from you when you complete a form, send a message, subscribe to updates, upload application materials, or otherwise choose to contact us through the website.
We also collect certain information automatically through cookies, local storage, analytics technologies, server logs, and similar tools used to operate, secure, and improve the website.
We may use personal information to respond to enquiries, route requests to the appropriate internal contact, assess partnership or market opportunities, review media requests, manage newsletter subscriptions, process job applications, communicate with candidates, and maintain records of business communications.
We also use information to operate, secure, test, maintain, and improve the website; understand usage patterns and demand; monitor site performance; protect against misuse, fraud, or technical issues; and comply with legal, regulatory, record-keeping, tax, employment, and governance obligations.
Where applicable law requires a lawful basis for processing, WattUp APAC may process personal information because it is necessary to respond to your request, to take steps at your direction, to pursue legitimate business interests such as operating and improving the website, because you have given consent, or because processing is necessary to comply with legal obligations.
Where analytics or similar technologies depend on consent, we will rely on your cookie or consent preference settings where required by applicable law.
This website uses cookies and similar technologies to support essential functionality and, where permitted, to measure site usage and improve user experience. Some tools are necessary for core operation, while others help us understand aggregate traffic, content performance, and navigation behaviour.
If analytics is enabled through the website's cookie settings, WattUp APAC may use technologies including Google Analytics 4 and Microsoft Clarity to collect information such as page views, interaction behaviour, session activity, device signals, and other website usage data. You can manage analytics preferences at any time through the cookie settings control made available on the website.
We do not sell personal information. We may disclose personal information to employees, contractors, affiliated entities, advisers, and service providers where reasonably necessary for business operations and website administration.
This may include providers that support website hosting, application hosting, infrastructure, analytics, content management, form handling, communications, recruitment processing, security monitoring, and email delivery. We may also disclose information where required by law, regulation, court order, legal process, or where reasonably necessary to protect rights, safety, systems, or users.
WattUp APAC operates across Southeast Asia and uses service providers and infrastructure that may process or store personal information outside the country in which you are located. As a result, personal information collected through this website may be accessed, stored, or processed in Singapore, Australia, the United States, and other jurisdictions where our providers or business counterparties operate.
Where personal information is transferred across borders, we seek to use reasonable safeguards appropriate to the sensitivity of the information and the applicable legal framework.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to manage communications, assess commercial or recruitment opportunities, maintain business records, administer subscriptions, resolve disputes, protect legal rights, and comply with legal or regulatory obligations.
Retention periods may vary depending on the category of information and the context in which it was collected. When personal information is no longer reasonably required, we will take reasonable steps to delete, destroy, anonymise, or de-identify it where appropriate.
Depending on applicable law, you may have the right to request access to personal information we hold about you, request correction of inaccurate or incomplete information, request deletion in appropriate circumstances, object to or restrict certain processing, withdraw consent where processing is based on consent, or make a complaint to a relevant privacy or data protection authority.
You may also opt out of newsletter or marketing communications using the unsubscribe function in the relevant message or by contacting us at support@wattupapac.com. We may need to verify your identity before responding to certain requests, and in some circumstances we may be permitted by law to decline or limit a request.
If you believe your personal information has been handled in a manner inconsistent with this Privacy Policy or applicable law, please contact WattUp APAC at support@wattupapac.com with enough detail for us to review the issue properly.
We will review privacy complaints in a reasonable timeframe and respond in accordance with applicable legal requirements. If you are not satisfied with our response, you may have the right to escalate the matter to a relevant privacy or data protection regulator.
We take reasonable technical, organisational, and administrative steps designed to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no website, transmission method, or electronic storage system is completely secure, and we cannot guarantee absolute security.
This website is intended for business, stakeholder, media, and recruitment audiences and is not directed to children. We do not knowingly collect personal information from children through this website.
If you believe a child has provided personal information to us through the website, please contact support@wattupapac.com so we can review and address the issue.
This website may contain links to third-party websites, services, or platforms. WattUp APAC is not responsible for the privacy practices, content, or security of third-party sites or services that are not controlled by us.
We encourage you to review the privacy notices of third-party providers before sharing personal information with them.
We may update this Privacy Policy from time to time to reflect changes in our operations, website functionality, legal obligations, or data-handling practices. When changes are made, we will update the "Last updated" date on this page and take any additional steps required by applicable law.
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact WattUp APAC Pte. Ltd., Singapore, at support@wattupapac.com.
General enquiries may also be submitted through the Work With Us page on this website.
Where analytics is enabled, WattUp APAC may use Google Analytics 4 and Microsoft Clarity to better understand engagement, performance, and navigation behaviour. Essential site functionality remains active regardless of analytics preference.
For privacy questions, access or correction requests, deletion requests, or complaint follow-up, contact support@wattupapac.com or use the public contact pathways on the Work With Us page.